ABOUT US

About Us - Remote Rise
Remote-first • Global talent

We connect exceptional remote professionals with companies that scale

Remote Rise is a modern recruitment partner focused on building lasting remote teams. We help organizations hire with confidence — sourcing, vetting, and onboarding professionals who consistently deliver results across Customer Support, IT, and Professional services.

Precision matching

Role-specific evaluations and competency checks ensure candidates are productive from day one.

Remote-ready talent

We assess communication, timezone reliability, and remote work best-practices as part of screening.

Transparent process

Clear timelines, curated shortlists, and ongoing support through selection and onboarding.

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Our mission & approach

Our mission is to remove location as a barrier to performance. Remote Rise combines human expertise and practical screening workflows with a focus on communication, accountability, and cultural fit. We match candidates not just by skills, but by work-style and impact potential.

We believe that great outcomes come from aligning expectations early: every search begins with a role blueprint that defines success metrics, collaboration norms, and measurable onboarding goals. By codifying what "great" looks like for each role, our sourcing and assessment processes are sharper, faster, and more defensible — which reduces time-to-hire and lowers the risk of mismatch.

  • Scalable sourcing — targeted outreach, active talent pools across multiple time zones, and a data-backed referral program that keeps pipelines warm. We combine volume with specificity so you receive candidates who meet both the technical bar and the cultural fit.
  • Skills-first screening — practical checks, work-sample tasks, and structured interviews that prioritize observable capability over resume claims. Each candidate receives a role-aligned assessment and a short evaluation report to help hiring managers make evidence-based decisions.
  • Onboarding support — we provide a comprehensive handover pack with role expectations, ramp plans, and suggested 30/60/90 day milestones. Our goal is a measurable, fast path to productivity: clear goals, early feedback loops, and a tailored integration plan.

Why clients choose us

We act as an extension of your hiring team: faster shortlists, fewer mis-hires, and candidates who understand remote work dynamics. Our focus on transparency and ongoing support reduces hiring risk and shortens time-to-productivity.

Clients value our repeatable process and the practical outputs we deliver — curated shortlists, candidate scorecards, and a documented handover that lets your team onboard with confidence. Where applicable, we also run focused pilot engagements so you can validate fit before committing to full-time hires.

We specialize in: CSR • IT • Professional & Administrative Roles

Our domain expertise covers entry-to-senior levels across customer-facing operations, technical support, system administration and office-based professional roles. For mission-critical hires we provide additional verification steps (live task reviews, reference matrices, and timezone availability checks) to ensure reliability and long-term retention.

Meet Our Core Team

Lucas Whitaker executive director

Drives Remote Rise’s vision and global growth strategy, combining data-driven expansion with candidate-first hiring practices.

Ryan Aldridge head of talent aquisition

Connects top-tier professionals with leading companies — expert in remote hiring workflows and communication-led screening.

Olivia Mercer client success manager

Ensures a smooth, transparent, and successful hiring process — focused on client outcomes and long-term retention.

Get in touch

Have questions or want to hire talent? Reach our team below.

We typically reply within 1–2 business days.